FAQs


… get a library card?
… manage my account online?
… download eBooks or eAudiobooks?
… pay a fine?
… replace a damaged item?
… access the library’s public computers and WiFi?
… volunteer?
… reserve a museum pass?
… check out a HotSpot?
… find out about your new home delivery service?
… donate to the library?

 

… Get a Library Card?

Come by the library with proof of address. This could be your driver’s license or ID, a piece of mail, etc. We’ll ask you to fill out a registration form, we’ll enter you into the computer, and then you’ll be all set! Children under 18 must have their parent or legal guardian with them. We do not issue cards to children under the age of 5. You can also register for a library card online by clicking here. Once you have filled out the required information, you will be given a temporary library card number that expires in 30 days. During that time, you will need to come by the library with your proof of address to complete your registration and pick up a physical card.

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… Manage My Account Online?

You can use your library card to access your record, place holds, and renew items online. From our homepage, login to your account via the Check Your Account link on the right-hand side (or click here!). You will be prompted to enter your Library Card number (the number below the barcode on your card) and PIN. Had a PIN but forgot it? Contact the library and we can reset it for you.

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… Download eBooks or eAudiobooks?

If you’ve got a tablet, smartphone, or computer, you can access thousands of digital titles for free! Simply download the free Libby app from the App Store on your device, follow the prompts to select the Pleasant Valley Library in the Mid-Hudson Library System, and enter your library card number and PIN! Libby is your one-stop shop for all of the eBooks and eAudiobooks we have to offer! To get started you’ll need to have an email address and PIN on file in your library account. Please contact us so we can get you all set up!

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… Pay a Fine?

Any fines on your account can be paid online via credit card. You’ll just log into your account (see above), select the Fines tab, and follow the prompts the complete the transaction online. Fines can also be resolved at the library. We accept cash and check. Credit cards can be used for fines over $10. If you owe more than $20 to any one particular library, you may need to contact that library to resolve your fine with them. We’ll help you figure it out. If you owe more money than you are able to pay at once, just talk to us! We may be able to help you set up a payment plan to clear your record.

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… Replace a Damaged Item?

We get it, life happens. Kids, pets, water bottles, “The Great Power Washer Incident of 2017”… damage to library items can happen to anyone. We ask that you notify us as soon as the damage occurs- that way we can notate the item record. Depending on the item and the damage, we may ask that you purchase a new copy for us or pay the replacement item fee. We just ask that you talk to us (or the owning library) first, so we can assess the damage and choose the appropriate course of action.

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… Access Your Public Computers and WiFi?

Need to check your email, print a document, or access the internet for just a few minutes? We offer a 15-Minute Express Computer for quick access! Just ask at the Circ Desk before using the computer. Need a little more time? We offer six public computers for patrons who need to sit and work at the computer.

The library also offers free WiFi. There is no password needed, just connect to the PLV-Wireless-Guest network.

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… Volunteer?

We are always looking for cheery, helpful people to join our squadron of volunteers! Our volunteers do everything from shelving books, pulling holds, sorting and hauling donations. We’d love to have you! Please download and fill out a Volunteer Application Form (or pick one up at the library) and return it to us! When we have a volunteer opportunity that matches your availability, we’ll give you a call!

We also accept Teen Volunteers during the summer only. Teens between 14 and 18 years old are invited to fill out our Teen Volunteer Application and submit it to us in May or June. Please click here to download this form, or ask for one at the library. *Teens must be able to commit to volunteering at least once a week for the majority of weeks during the summer.*

Please know that a submission of a volunteer application DOES NOT guarantee a volunteer opportunity.

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… Reserve a Museum Pass?

The library offers an array of different passes to local (and not so local!) museums! Please click here to view what passes we offer and their loan rules.

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… Check out a HotSpot?

Starting January 2020, the PV Library will be offering mobile hotspots that can be checked out. A mobile hotspot is a portable device that provides 24/7 Wi-Fi access to the internet on a fast, secure network. The rules for borrowing are as follows:
– Patron must be 18 years of age or older
– Patron must have a Mid-Hudson Library card in good standing
– Limit 1 hotspot checkout per person
– 1 week loan
– $1.00 per day late fee
– $75.00 replacement cost if lost or damaged
– Hotspots will be deactivated if they are overdue

For more information and to reserve a hotspot, please give us a call at 845-635-8460!

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… Find out more info about your Home Delivery Service?

We will now be offering home delivery service to individuals in their homes that are unable to get to the library themselves typically due to an ongoing physical condition, illnes,s age, or other qualifying condition. Any resident within Pleasant Valley or Salt Point town limits with a temporary or ongoing physical condition, illness, age, or other qualifying condition that prevents the person from coming to the library is eligible. The resident must have a current library card and must fill out an application for participation in the program. This service is absolutely FREE to our patrons. The only charges would be for lost or damaged materials. For more information about this service and how to apply, please click here.

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We love donations! There are lots of different ways you can donate to us, and we appreciate them all.

Book and other material donations can be brought to the library any time we are open! Donations can be brought into the library and to the back right corner room/closet for our Friends to sort. Please do not leave any donations outside of the building or in our book drop. Tax receipt forms can be provided at the Circ desk- please ask for one.
(We ask that you NOT donate the following items: VHS cassette tapes, items in dirty/damaged condition, outdated textbooks, Readers Digest condensed novels.)

Would you prefer to make a monetary donation? We are looking to rebuild and expand and are accepting donations towards our Building Fund. Checks made out to the Pleasant Valley Library can be dropped off or mailed to the library. Credit Card donations can be made online by clicking the link below. Donations of $50 or more can be commemorated with a book plaque inside a new book put into circulation at the library. We also offer Gift Planning, for community members who would like to ensure future donations for the library. You can choose to designate your donation for general purposes, or something more specific (children’s programs, technology, etc). There are a variety of ways to make a charitable planned gift. One of the simplest is through your will or living trust. You can also make the Library a beneficiary on your retirement plan. Please email our Director at PVFLibrary@gmail.com for more information.




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